Combined effects of franchise management strategies and employee service performance on customer loyalty a multilevel perspective

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Veröffentlicht in:Journal of strategic marketing
1. Verfasser: Ramaseshan, B. (VerfasserIn)
Weitere Verfasser: Rabbanee, Fazlul K. (VerfasserIn), Burford, Oksana (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: October 2018
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