Out of the crisis
About the author -- Chain reaction : quality, productivity, lower costs, capture the market -- Principles for transformation of western management -- Diseases and obstacles -- When? how long? -- Questions to help managers -- Quality and the consumer -- Quality and productivity in service organizatio...
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| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
Cambridge, Massachusetts
MIT Press
2018
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| Ausgabe: | Reissue |
| Schlagworte: | |
| Online Zugang: | Inhaltsverzeichnis |
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Tag hinzufügen | Zusammenfassung: | About the author -- Chain reaction : quality, productivity, lower costs, capture the market -- Principles for transformation of western management -- Diseases and obstacles -- When? how long? -- Questions to help managers -- Quality and the consumer -- Quality and productivity in service organizations -- Some new principles of training and leadership -- Operational definitions, conformance, performance -- Standards and regulations -- Common causes and special causes of improvement. stable system -- More examples of improvement downstream -- Some disappointments in great ideas -- Two reports to management -- Plan for minimum average total cost for test of incoming materials and final product -- Organization for improvement of quality and productivity -- Some illustrations for improvement of living -- Appendix: Transformation in Japan -- Index |
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| Beschreibung: | 1st MIT Press edition published 2000 Includes bibliographical references and index |
| Beschreibung: | xv, 430 Seiten Illustrationen |
| ISBN: | 9780262535946 978-0-262-53594-6 |