Opportunities and challenges of value co-creation the role of customer involvement in hotel service development

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:International journal of contemporary hospitality management
1. Verfasser: Ma, Shuang (VerfasserIn)
Weitere Verfasser: Gu, Huimin (VerfasserIn), Wang, Yonggui (VerfasserIn), Hampson, Daniel P. (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2017
Schlagworte:
Value co-creation > Customer involvement > Relationship quality > Coordination cost > Aufsatz in Zeitschrift
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Titel Jahr Verfasser
Social media activity in a festival context : temporal and content analysis 2017 MacKay, Kelly J.
Social media review rating versus traditional customer satisfaction : which one has more incremental predictive power in explaining hotel performance? 2017 Kim, Woo Gon
Thematic trends in event management research 2017 Park, Seunghyun
Enhancing destination competitiveness through disability sport event legacies : developing an interdisciplinary typology 2017 Dickson, Tracey J.
The effects of festival attendees’ experiential values and satisfaction on re-visit intention to the destination : the case of a food and wine festival 2017 Lee, Woojin
Environmental impacts and certification: evidence from the Milan World Expo 2015 2017 Guizzardi, Andrea
Incidence of workplace bullying among hospitality employees 2017 Ariza-Montes, Antonio
Linking leadership and justice to organizational commitment : the mediating role of collective identity in the hotel industry 2017 Luo, Zhenpeng
The structural relationship between TQM, employee satisfaction and hotel performance 2017 Amin, Muslim
Strategic human resources management research in hospitality and tourism : a review of current literature and suggestions for the future 2017 Madera, Juan M.
Hospitality and tourism education research from 2005 to 2014 : "is the past a prologue to the future?" 2017 Hsu, Cathy H. C.
Competencies of hotel general managers : a conceptual framework 2017 Bharwani, Sonia
Building brand relationship quality among hotel loyalty program members 2017 Lo, Ada S.
Assessing the impact of pubs on community cohesion and wellbeing in the English countryside : a longitudinal study 2017 Cabras, Ignazio
Manager mindsets and employee organizational citizenship behaviours 2017 Özduran, Ali
Conceptualising tourist experiences with new attractions : the case of escape rooms 2017 Kolar, Tomaz
Occupational identity and culture : the case of Michelin-starred chefs 2017 Cooper, John
Exploring jaycustomer behavior and handling approach in casinos 2017 Fong, Lawrence Hoc Nang
Examining the determinants of long-term debt in the US restaurant industry : does CEO overconfidence affect debt maturity decisions? 2017 Seo, Kwanglim
The leading causes and consequences of citizenship pressure in the hotel industry 2017 Youn, Hyewon
Alle Artikel auflisten