| Role of social media in retail network operations and marketing to enhance customer satisfaction
|
2017 |
Ramanathan, Usha |
| Modularizing specialized hospital services : constraining characteristics, enabling activities and outcomes
|
2017 |
Silander, Katariina |
| Organisational learning in SMEs : a process improvement perspective
|
2017 |
Matthews, Rupert Lawrence |
| The impact of shop floor culture and subculture on lean production practices
|
2017 |
Losonci, Dàvid |
| Extending customer order penetration concepts to engineering designs
|
2017 |
Gosling, Jonathan |
| Measurement scales for technology-generated customer contact
|
2017 |
Rudran, Raghunath |
| Interplay between performance measurement and management, employee engagement and performance
|
2017 |
Smith, Marisa |
| The impact of global operations on product architecture : an exploratory study
|
2017 |
Pashaei, Sebastian |
| A research note on multinationality and firm performance : nonparametric frontier analysis
|
2017 |
Grant, Kevin |
| Conceptualizing a circular framework of supply chain resource sustainability
|
2017 |
Koh, Lenny |
| The role of employee empowerment in the implementation of continuous improvement : evidence from a case study of a financial services provider
|
2017 |
Hirzel, Ann-Kathrin |
| Relevance of humanitarian logistics research : best practices and way forward
|
2017 |
Kunz, Nathan |
| Can you put too much on your plate? : uncertainty exposure in servitized triads
|
2017 |
Kreye, Melanie E. |
| Performance implications of SA8000 certification
|
2017 |
Orzes, Guido |
| Advancing the skill set of SCM graduates : an active learning approach
|
2017 |
Scholten, Kirstin |
| Ambidexterity, performance and environmental dynamism
|
2017 |
Tamayo-Torres, Javier |
| Relational uncertainty in service dyads
|
2017 |
Kreye, Melanie E. |
| Interactively developed capabilities : evidence from dyadic servitization relationships
|
2017 |
Raddats, Chris |
| Service modularity and architecture : an overview and research agenda
|
2017 |
Brax, Saara A. |
| Evolution of modularity literature : a 25-year bibliometric analysis
|
2017 |
Frandsen, Thomas |
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