Raise the bar an action-based method for maximum customer reactions

" If there's anyone who can prevent a bar or restaurant from going belly up, it's Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he runs the biggest trade show in the business and has turned around nearly 1,000 bars an...

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Bibliographische Detailangaben

1. Verfasser:	Taffer, Jon (VerfasserIn)
Weitere Verfasser:	Kelly, Karen (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	New York, NY Houghton Mifflin Harcourt 2013
Schlagworte:	Management > Customer relations > Success in business
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