Return On Process (ROP) getting real performance results from process improvement

Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides strate...

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1. Verfasser: West, Michael A. (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Hoboken CRC Press 2013
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Online Zugang:http://site.ebrary.com/lib/alltitles/docDetail.action?docID=10674496
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Zusammenfassung:Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides strategic and tactical guidance on how to achieve a positive ROP. The book details a comprehensive and coherent end-to-end process for integrating organizational performance objectives and measures to process improvement activities. Describing how to achieve real business performance results from process
Beschreibung:XXXVIII, 352 S. : Ill.
ISBN:9781439886397
9781439886410