Difficult conversations craft a clear message, manage emotions, focus on a solution
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks yo...
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| Format: | Online |
| Sprache: | eng |
| Veröffentlicht: |
Place of publication not identified
Ascent Audio
2023
Sebastopol, CA O'Reilly Media Inc. |
| Ausgabe: | [First edition] |
| Schriftenreihe: | 20 minute manager series
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| Schlagworte: | |
| Online Zugang: | https://learning.oreilly.com/library/view/~/9781663724298/?ar |
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Tag hinzufügen | Zusammenfassung: | You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks you through: - Uncovering the root cause of friction - Maintaining a positive mindset - Untangling the problem together - Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives-from the most trusted source in business. |
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| Beschreibung: | 1 Online-Ressource (1 sound file (1 hr., 33 min.) |
| ISBN: | 9781663724298 1663724296 |