Difficult conversations craft a clear message, manage emotions, focus on a solution
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks yo...
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Format: | Online |
Sprache: | eng |
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Ascent Audio
2023
Sebastopol, CA O'Reilly Media Inc. |
Ausgabe: | [First edition] |
Schriftenreihe: | 20 minute manager series
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Online Zugang: | https://learning.oreilly.com/library/view/~/9781663724298/?ar |
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