Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL

von Hsieh, Pei-Ling
Veröffentlicht in International journal of services and operations management (2015)

Measuring brand equity of cosmetic chain stores by hybrid multiple criteria decision making methods

von Yeh, Tsu-ming
Veröffentlicht in International journal of services and operations management (2015)

Fuzzy-based risk priority number in FMEA for semiconductor wafer processes

von Yeh, Tsu-ming
Veröffentlicht in International journal of production research (2014)

An integrated implementation model of strategic planning, BSC and Hoshin management

von Yang, Ching-chow
Veröffentlicht in Total quality management & business excellence (2009)

The visiting motivation, perceived value and future behavioural intentions of winery tourists

von Yeh, Tsu-ming
Veröffentlicht in International journal of services and operations management (2015)

Effective implementation for introducing ISO/TS 16949 in semiconductor manufacturing industries

von Pai, Fan-yun
Veröffentlicht in Total quality management & business excellence (2013)

Using a means-end chain to investigate the effect of personal values on brand positioning of green restaurants

von Jeng, Mei-Yuan
Veröffentlicht in International journal of business excellence (2016)

Using means-end chains and hierarchical value maps in leisure winery tourism values for Taiwanese and Chinese tourists

von Yeh, Tsu-ming
Veröffentlicht in International journal of services and operations management (2015)

The critical factors for implementing the quality system of ISO/TS 16949 in automobile parts industry in Taiwan

von Yeh, Tsu-ming
Veröffentlicht in Total quality management & business excellence (2013)

Classifying restaurant service quality attributes by using Kano model and IPA approach

von Pai, Fan-Yun
Veröffentlicht in Total quality management & business excellence (-2018)

Effects of clinical pathway implementation on medical quality and patient satisfaction

von Yeh, Tsu-Ming
Veröffentlicht in Total quality management & business excellence (2015)

The effects of promotion activities on consumers' purchase intention in chain convenience stores

von Pai, Fan-Yun
Veröffentlicht in International journal of business excellence (2017)

Methods for determining areas for improvement based on the design of customer surveys

Veröffentlicht in The service industries journal (2009)

The analysis of the implementation status of Six Sigma : an empirical study in Taiwan

Veröffentlicht in International journal of six sigma and competitive advantage (2008)

A fuzzy AHP-based performance evaluation model for implementing SPC in the Taiwanese LCD industry

Veröffentlicht in International journal of production research (2009)

Establishment of semiconductor equipment purchasing evaluation model based on a knowledge management database

Veröffentlicht in European journal of industrial engineering (2008)