Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style

von Liu, Canmian
Veröffentlicht in International journal of hospitality management (2023)

The nonlinear effect of service robot anthropomorphism on customers' usage intention : a privacy calculus perspective

von Xie, Lishan
Veröffentlicht in International journal of hospitality management (2022)

Guest editorial: Ethical and sustainable practices in the hospitality and tourism industry in China

von Liu, Jingyan
Veröffentlicht in International journal of contemporary hospitality management (2014)

Celebrity endorsement in international destination marketing : evidence from eye-tracking techniques and laboratory experiments

von Li, Yaoqi
Veröffentlicht in Journal of business research (2022)

Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention

von Xie, Lishan
Veröffentlicht in International journal of hospitality management (2022)

Brand experience and customer citizenship behavior : the role of brand relationship quality

von Xie, Lishan
Veröffentlicht in The journal of consumer marketing (2017)

How to inspire users in virtual travel communities : the effect of activity novelty on users' willingness to co-create

von Xie, Lishan
Veröffentlicht in Journal of retailing and consumer services (2023)

Attracting athletes to small-scale sports events using motivational decision-making factors

von Fotiadis, Anestis
Veröffentlicht in Journal of business research (2016)

Scale development of value co-destruction behavior in tourism

von Guan, Xinhua
Veröffentlicht in Tourism management perspectives (2020)

Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services

von Peng, Jiamin
Veröffentlicht in Tourism management (2022)

Triad theory of hotel managerial leadership, employee brand-building behavior, and guest images of luxury-hotel brands

von Xie, Lishan
Veröffentlicht in International journal of contemporary hospitality management (2016)