Renaissance secrets : recipes and formulas

von Wheeler, Jo
Veröffentlicht 2009

˜Theœ Bortolussi manuscript : a newly discovered late sixteenth-century recipe book in Florence

von Wheeler, Jo
Veröffentlicht in Journal of glass studies / The Corning Museum of Glass ; Corning Glass Center (2022)

Managing the customer experience : turning customers into advocates

von Smith, Shaun
Veröffentlicht 2002

Structural implications of organizational dependence upon customers and owners : similarities and differences

von Wheeler, Jo
Veröffentlicht in Organization studies (1980)

˜Theœ ownership quotient : putting the service profit chain to work for unbeatable competitive advantage

von Heskett, James L.
Veröffentlicht 2008

<<The>> ownership quotient : putting the service profit chain to work for unbeatable competitive advantage

von Heskett, James L.
Veröffentlicht 2008

The ownership quotient : putting the service profit chain to work for unbeatable competitive advantage

von Heskett, James L.
Veröffentlicht 2008