A meta-analysis of the technology acceptance model : investigating subjective norm and moderation effects

von Schepers, Jeroen
Veröffentlicht in Information & management (2007)

Special issue on critical issues in industrial and business-to-business services

von O'Cass, Aron
Veröffentlicht in Industrial marketing management (2019)

The conditional enjoyment-enhancing effect of shipping box aesthetics

von Schnurr, Benedikt
Veröffentlicht in Journal of retailing and consumer services (2020)

Beyond the call of duty : the impact of perceived support on attitudes and behavior of temporary call center agents

von Wetzels, Martin
Veröffentlicht in Service quality and management (1999)

Developing supplier integration capabilities for sustainable competitive advantage : a dynamic capabilities approach

von Vanpoucke, Evelyne
Veröffentlicht in Journal of operations management (2014)

An exploration of consumer resistance to innovation and its antecedents

von Kleijnen, Mirella
Veröffentlicht in Journal of economic psychology (2009)

Distribution channel structure, supplier power, relationship and service power quality : the case of an international distributor

von Koelemeijer, Kitty
Veröffentlicht 1993

Hierarchical latent variable models in PLS-SEM : guidelines for using reflective-formative type models

von Becker, Jan-Michael
Veröffentlicht in Long range planning (2012)

Getting a discount or sharing the cost : the influence of regulatory fit on consumer response to service pricing schemes

von Daryanto, Ahmad
Veröffentlicht in Journal of service research (2010)

An assessment of value creation in mobile service delivery and the moderating role of time consciousness

von Kleijnen, Mirella
Veröffentlicht in Journal of retailing (2007)

Consumer responses to vertical service line extensions

von Lei, Jing
Veröffentlicht in Journal of retailing (2008)

In chains? : an empirical study of antecedents of supplier product development activity in the automotive industry

von Wynstra, Finn
Veröffentlicht in The journal of product innovation management (2010)

An assessment of measurement invariance between online and mail surveys

von Deutskens, Elisabeth
Veröffentlicht 2005

Antecedents and consequences of environmental stewardship in boundary-spanning B2B teams

von Ruyter, Ko de
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2009)

Do different marketing practices require different leadership styles? : an exploratory study

Veröffentlicht in The journal of business & industrial marketing (2009)

There is a secret to success : Linking customer experience management practices to profitability

von Wetzels, Ruud W. H.
Veröffentlicht in Journal of retailing and consumer services (2023)

The impact of attitud strength on customer-oriented priority setting by decision-makers : an empirical investigation

von Birgelen, Marcel van
Veröffentlicht in Journal of economic psychology (2003)

Experiential value : a hierarchical model, the impact on e-loyalty and a customer typology

von Oppen, Claudia van
Veröffentlicht 2005

The power of self-efficacy change during service provision : making your customers feel better about themselves pays off

von Beuningen, Jacqueline van
Veröffentlicht in Journal of service research (2011)

The role of socially desirable responding in international services research

von Birgelen, Marcel van
Veröffentlicht in Research on international service marketing (2005)