Quality strategies for customer loyalty in an e-service environment : a case of m-banking customers

von Vasudeva, Savdeep
Veröffentlicht in Strategies and tools for managing connected consumers (2020)

Age in the consumer behavior change : evidence from awareness, perceived value, and use of mobile banking

von Vasudeva, Savdeep
Veröffentlicht in Handbook of research on consumer behavior change and data analytics in the socio-digital era (2022)