Switching barriers used to retain retail banking customers : some empirical evidence from a South American country

von Valenzuela, Fredy
Veröffentlicht in Management research review (2010)

Switching barriers' influences on service recovery evaluation in the retail banking industry : construct development and testing

von Valenzuela, Fredy
Veröffentlicht in Australasian marketing journal (2014)

Case study on customer's ambidextrous nature of trust in Internet banking : Australian context

von Adapa, Sujana
Veröffentlicht in Cases on consumer-centric marketing management (2014)

Determinants of Saudi consumers' willingness to participate in cause-related marketing (CRM) campaigns

von Alharthi, Sager
Veröffentlicht in Emerging research on Islamic marketing and tourism in the global economy (2015)

The advent of western-style shopping centres and changes in Saudi women's purchasing behaviour

von Alsubaie, Haya
Veröffentlicht in Emerging research on Islamic marketing and tourism in the global economy (2015)