A complete and balanced service scorecard : creating value through sustained performance improvement

von Tyagi, Rajesh K.
Veröffentlicht 2008

High-performance product management : the impact of structure, process, competencies, and role definition

von Tyagi, Rajesh K.
Veröffentlicht in The journal of product innovation management (2010)

Reverse supply chain in hospitals : lessons from three case studies in Montreal

Veröffentlicht in Ferguson, Mark, 1969 - Closed-loop supply chains (2010)