An extended model of value-attitude-behavior to explain Chinese consumers' green purchase behavior

von Cheung, Fung Yi Millissa
Veröffentlicht in Journal of retailing and consumer services (2019)

A customer-dominant logic on service recovery and customer satisfaction

von Cheung, Fung Yi Millissa
Veröffentlicht in Management decision (2016)

GHG emissions from China's international sea freight transport : a review and the future trend

von To, Wai Ming
Veröffentlicht in International journal of shipping and transport logistics (2018)

Effect of customer involvement on co-creation of services : a moderated mediation model

von Cheung, Fung Yi Millissa
Veröffentlicht in Journal of retailing and consumer services (2021)

Do task- and relation-oriented customers co-create a better quality of service? : an empirical study of customer-dominant logic

von Cheung, Fung Yi Millissa
Veröffentlicht in Management decision (2015)

The effect of consumer perceived service quality on consumer satisfaction in Macao's telecommunications industry

von Tang, M. N. F.
Veröffentlicht in Business & Economics Society International (27. : 2015 : Albufeira) Selected papers July 2015 Business & Economics Society International Conference ; Volume 2 (2015)

How does customer motivational orientation affect satisfaction?

von Cheung, Fung Yi Millissa
Veröffentlicht in Journal of financial services marketing (2012)