Predicting negative consumer reactions to services offshoring

von Thelen, Shawn T.
Veröffentlicht in The journal of services marketing (2012)

Interpersonal and political trust : modeling levels of citizens' trust

von Schiffman, Leon G.
Veröffentlicht in European journal of marketing (2010)

An examination of consumer sentiment toward offshored services

von Thelen, Shawn T.
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2011)

Services offshoring : does perceived service quality affect country-of-service origin preference?

von Thelen, Shawn T.
Veröffentlicht in Managing service quality (2010)

Solutions for customer complaints about offshoring and outsourcing services

von Honeycutt, Earl D.
Veröffentlicht in Business horizons (2012)

An integrative quantitative model : determining the impact of faculty research on a school's mission

von Polimeni, Ralph S.
Veröffentlicht in Academy of Business Education (Philadelphia, Pa.) Journal of the Academy of Business Education (2013)

An introduction to the offshore service ethnocentrism construct

Veröffentlicht in Services marketing quarterly (2009)

Response to : "The Journal of Business-to-Business Marketing comes of age"

von Honeycutt, Earl D.
Veröffentlicht in Journal of business-to-business marketing (2008)

Reply to commentaries by Dant & Lapuka, Honeycutt & Thelen, Malhotra, Uslay, & Ndubisi, LaPlaca, and Woodside on "The essence of business marketing theory, research and tactics :...

von Mummalaneni, Venkatapparao
Veröffentlicht in Journal of business-to-business marketing (2008)