How significant are users' opinions in social media?

von Khobzi, Hamid
Veröffentlicht in International journal of accounting and information management (2014)

Modeling customer churn in a non-contractual setting : the case of telecommunications service providers

Veröffentlicht in Journal of strategic marketing (2010)

Modeling customer churn in a non-contracted setting : the case of telecommunications service providers

Veröffentlicht in Competitive intelligence, analysis and strategy (2013)