Digging for gold with a simple tool : validating text mining in studying electronic word-of-mouth (eWOM) communication

von Tang, Chuanyi
Veröffentlicht in Marketing letters (2015)

After the global financial crash : individual factors differentiating young adult consumers' trust in banks and financial institutions

von Shim, Soyeon
Veröffentlicht in Journal of retailing and consumer services (2013)

A social-cognitive model of consumer well-being : a longitudinal exploration of the role of the service organization

von Tang, Chuanyi
Veröffentlicht in Journal of service research (2016)

The ant and the grasshopper revisited : the present psychological benefits of saving and future oriented financial behaviors

von Shim, Soyeon
Veröffentlicht in Journal of economic psychology (2012)

Understanding the psychological process underlying customer satisfaction and retention in a relational service

von Guo, Lin
Veröffentlicht in Journal of business research (2009)

Seeing relationships through the lens of psychological contracts : the structure of consumer service relationships

von Guo, Lin
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2017)

Antecedents and consequences of risky credit behavior among college students : application and extension of the theory of planned behavior

Veröffentlicht in Journal of public policy & marketing (2011)

Socialization tactics of new retail employees : a pathway to organizational commitment

Veröffentlicht in Journal of retailing (2014)

The role of perceived control in customer value cocreation and service recovery evaluation

von Guo, Lin
Veröffentlicht in Journal of service research (2016)

Socializing to co-produce : pathways to consumers’ financial well-being

Veröffentlicht in Journal of service research (2013)

NOVEL TECHNOLOGY TO IMPROVE RECOVERY OF REMAINING OIL IN TIGHT GLUTENITE RESERVOIR OF JUNGGAR BASIN: EMPLOYING CHEMICAL DIVERTING AGENTS IN REFRACTURING OPERATION

von Wang, Yong
Veröffentlicht in Abu Dhabi International Petroleum Exhibition & Conference (2020 : Online) Abu Dhabi International Petroleum Exhibition & Conference 2020 ; Volume 11 of 12 (2021)

Comparing the impact of different marketing capabilities : empirical evidence from B2B firms in China

von Guo, Huiling
Veröffentlicht in Journal of business research (2018)