Why travellers share information online : a model of trust, innovativeness and loyalty in Generation Y travellers

von Sukhu, Anupama
Veröffentlicht in International journal of services, economics and management (2014)

Enhancing customer experience in Canadian hotels

von Jayawardena, Chandana
Veröffentlicht in International journal of services, economics and management (2014)

Willingness to pay in negative restaurant service encounters

von Sukhu, Anupama
Veröffentlicht in International journal of hospitality management (2017)

Factors influencing information-sharing behaviors in social networking sites

von Sukhu, Anupama
Veröffentlicht in Services marketing quarterly (2015)

Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions

von Sukhu, Anupama
Veröffentlicht in International journal of hospitality management (2019)