An interactive media decision support system

von Ness, David
Veröffentlicht in Sloan management review (1972)

Put a price tag on your customer servicing levels

von Shycon, Harvey N.
Veröffentlicht in Using logical techniques for making better decisions (1983)

Put a price tag on your customer servicing levels

von Shycon, Harvey N.
Veröffentlicht in Harvard business review (1975)

A computer-based negotiation : uses and limitations as a training device

von Baitsell, John M.
Veröffentlicht in Impact of computers on collective bargaining (1969)