Interday forecasting and intraday updating of call center arrivals

von Shen, Haipeng
Veröffentlicht in Manufacturing & service operations management (2008)

Spatio-temporal modeling for fMRI data

von Chen, Wenjie
Veröffentlicht in ITISE (2015 : Granada) Time series analysis and forecasting (2016)

The analysis of two-way functional data using two-way regularized singular value decompositions

von Huang, Jianhua Z.
Veröffentlicht in American Statistical Association Journal of the American Statistical Association (2009)

Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers

von Ibrahim, Rouba
Veröffentlicht in European journal of operational research (2016)

Modeling and forecasting call center arrivals : a literature survey and a case study

von Ibrahim, Rouba
Veröffentlicht in International journal of forecasting (-2016)

Parametric forecasting and stochastic programming models for call-center workforce scheduling

Veröffentlicht in Manufacturing & service operations management (2015)

Statistical analysis of a telephone call center : a queueing-science perspective

Veröffentlicht in American Statistical Association Journal of the American Statistical Association (2005)

Testing and support recovery of correlation structures for matrix-valued observations with an application to stock market data

von Chen, Xin
Veröffentlicht in Journal of econometrics (2023)