CKM 2.0 : integrating Web 2.0 into customer knowledge management

von Najafloo, Fatemeh
Veröffentlicht in Strategic customer relationship management in the age of social media (2015)

A conceptual breakdown structure for knowledge management benefits using meta-synthesis method

von Yahyapour, Shiva
Veröffentlicht in Journal of knowledge management (2015)

Meta-synthesis of big data impacts on information systems development

von Rouhani, Saeed
Veröffentlicht in Journal of management analytics (2017)