When female (male) robot is talking to me : effect of service robots' gender and anthropomorphism on customer satisfaction

von Seo, Soobin
Veröffentlicht in International journal of hospitality management (2022)

A critical review of research on customer experience management : theoretical, methodological and cultural perspectives

von Hwang, Johye
Veröffentlicht in International journal of contemporary hospitality management (2016)

Does gender matter? : examining gender composition's relationships with meal duration and spending in restaurants

von Seo, Soobin
Veröffentlicht in International journal of hospitality management (2014)

Goodwill intended for whom? Examining factors influencing conspicuous prosocial behavior on social media

von Choi, Jihee
Veröffentlicht in International journal of hospitality management (2017)

The roles of brand equity and branding strategy : a study of restaurant food crises

von Seo, Soobin
Veröffentlicht in International journal of hospitality management (2013)

Health halo effects in sequential food consumption : the moderating roles of health-consciousness and attribute framing

von Her, Eun Sol
Veröffentlicht in International journal of hospitality management (2017)

Who spoils the barrel? : negative spillover effect on competitor brands during food crises

von Seo, Soobin
Veröffentlicht in International journal of hospitality management (2021)

Consumer responses to interactive restaurant self-service technology (IRSST) : the role of gadget-loving propensity

von Ahn, Jee Ahe
Veröffentlicht in International journal of hospitality management (2018)

Why not eat alone? : the effect of other consumers on solo dining intentions and the mechanism

von Her, Eun Sol
Veröffentlicht in International journal of hospitality management (2018)

Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews

von Bilgihan, Anil
Veröffentlicht in Journal of hospitality marketing & management (2018)

Why post on social networking sites (SNS)? : examining motives for visiting and sharing pilgrimage experiences on SNS

von Park, Hyejin
Veröffentlicht in Journal of vacation marketing (2016)

Enhancing the study abroad experience : a longitudinal analysis of hospitality-oriented, study abroad program evaluations

von Behnke, Carl
Veröffentlicht in Tourism management (2014)

Willingness to pay in negative restaurant service encounters

von Sukhu, Anupama
Veröffentlicht in International journal of hospitality management (2017)

STEM-ORIENTED ALLIANCE FOR RESEARCH (SOAR): AN EDUCATIONAL MODEL FOR INTERDISCIPLINARY PROJECT-BASED LEARNING

von Murray, Jacob
Veröffentlicht in American Society for Engineering Education (127. : 2020 : Online) At home with engineering education ; Volume 21 of 30 (2021)

The negative spillover effect of food crises on restaurant firms : did Jack in the Box really recover from E. coli scare?

Veröffentlicht in International journal of hospitality management (2014)

The impact of food safety events on the value of food-related firms : an event study approach

Veröffentlicht in International journal of hospitality management (2013)

Virtual reality is so cool! : how technology innovativeness shapes consumer responses to service preview modes

von Bogicevic, Vanja
Veröffentlicht in International journal of hospitality management (2021)

Virtual reality presence as a preamble of tourism experience : the role of mental imagery

von Bogicevic, Vanja
Veröffentlicht in Tourism management (2019)