Trust in financial services : new theories and insights

Veröffentlicht 2010

Perceptions of fairness in financial services: an analysis of distribution channels

von Sekhon, Harjit
Veröffentlicht in The international journal of bank marketing (2016)

Service production process : implications for service productivity

von Yalley, Andrews Agya
Veröffentlicht in The international journal of productivity and performance management (2014)

Building trust by signaling trustworthiness in service retail

von Kharouf, Husni
Veröffentlicht in The journal of services marketing (2014)

Trust in UK financial services : a longitudinal analysis

von Ennew, Christine T.
Veröffentlicht in Journal of financial services marketing (2011)

Analyzing customers' switching intentions in the telecom sector

von Sahi, Gurjeet Kaur
Veröffentlicht in Journal of global marketing (2016)

The impact of fairness on trustworthiness and trust in banking

von Roy, Sanjit
Veröffentlicht in Journal of marketing management (2015)

PATHWAYS TO TRUST: A MODEL OF INFORMATION SECURITY AND TRUST FORMATION IN SOCIO-TECHNICAL ENVIRONMENTS STRUCTURED ABSTRACT

von Greaves, Duncan J.
Veröffentlicht in Competitive Advantage in the Digital Economy (Veranstaltung : 7. : 2021 : Online) Competitive Advantage in the Digital Economy (CADE 2021) (2022)

Role of trusting beliefs in predicting purchase intentions

von Sahi, Gurjeet Kaur
Veröffentlicht in International journal of retail & distribution management (2016)

Perceptions of fair treatment in financial services : development, validation and application of a fairness measurement scale

von Devlin, James F.
Veröffentlicht in European journal of marketing (2014)

Word-of-mouth and viral marketing activity of the on-line consumer : the role of loyalty chain stages theory

Veröffentlicht in Journal of strategic marketing (2014)

Service excellence in UK retail banking : customers' perspectives of the important antecedents

von Sekhon, Harjit
Veröffentlicht in The international journal of bank marketing (2015)

Predicting Internet banking adoption in India : a perceived risk perspective

von Roy, Sanjit
Veröffentlicht in Journal of strategic marketing (-2017)

Trustworthiness and trust : influences and implications

Veröffentlicht in Journal of marketing management (2014)

Modelling trust in service relationships : a transnational perspective

Veröffentlicht in The journal of services marketing (2013)

A cross-country study of service productivity

von Sekhon, Harjit
Veröffentlicht in The service industries journal (-2016)

Trust in financial services : retrospect and prospect

von Devlin, James F.
Veröffentlicht in Journal of financial services marketing (2015)

The path to game-day attendance runs through sports fan rituals

von Fazal-e-Hasan, Syed Muhammad
Veröffentlicht in Journal of business research (2021)

The interplay of positive and negative emotions to quit unhealthy consumption behaviors : insights for social marketers

von Fazal-e-Hasan, Syed Muhammad
Veröffentlicht in Australasian marketing journal (2020)