The praxis of performance management in the public domain

Veröffentlicht 2012

Supply chain quality management in education

von Sarrico, Cláudia S.
Veröffentlicht in International journal of quality & reliability management (2016)

Measuring and comparing the performance of Portuguese secondary schools : a confrontation between metric and practice benchmarking

von Sarrico, Cláudia S.
Veröffentlicht in The international journal of productivity and performance management (2009)

Guest editorial: On the road to performance governance in the public domain?

von Halligan, John
Veröffentlicht in The international journal of productivity and performance management (2012)

The influence of performance management systems on key actors in universities : the case of an English university

von Melo, Ana Isabel
Veröffentlicht in Public management review (2010)

Nonparametric production technologies with multiple component processes

von Podinovski, Victor V.
Veröffentlicht in Operations research (-2018)

Research handbook on academic careers and managing academics

Veröffentlicht 2022

School performance management practices and school achievement

von Sarrico, Claudia S.
Veröffentlicht in The international journal of productivity and performance management (2012)

The European standards and guidelines for internal quality assurance : an integrative approach to quality management in higher education?

von Manatos, Maria J.
Veröffentlicht in The TQM journal (2017)

The integration of quality management in higher education institutions : a systematic literature review

von Manatos, Maria J.
Veröffentlicht in Total quality management & business excellence (-2017)

POLQUAL : measuring service quality in police traffic services

von Sarrico, Cláudia S.
Veröffentlicht in International journal of quality and service sciences (2013)

Subject mix and productivity in Portuguese universities

Veröffentlicht in European journal of operational research (2009)

Assessing customer satisfaction and loyalty in the retail sector

von Biscaia, Ana Rita
Veröffentlicht in International journal of quality & reliability management (2017)