Applications of empirical science in manufacturing and service operations

von Roth, Aleda V.
Veröffentlicht in Manufacturing & service operations management (2007)

Handbook of metrics for research in operations management : multi-item measurement scales and objective items

Veröffentlicht 2008

Advancing empirical science in operations management research : a clarion call to action

von Roth, Aleda
Veröffentlicht in Manufacturing & service operations management (2020)

Service orientation : the derivation of underlying constructs and measures

von Oliveira, Pedro
Veröffentlicht in International journal of operations & production management (2012)

The Influence of service orientation on B2B e-service capabilities : an empirical investigation

von Oliveira, Pedro
Veröffentlicht in Production and operations management (2012)

A Numerical Taxonomy of Stroke Patient Medical History: Implications for Operations Management

von Lee, Brandon
Veröffentlicht in Decision Sciences Institute (50. : 2019 : New Orleans, La.) Transforming decision sciences through emergent technologies ; Volume 1 of 4 (2020)

Service in the US : progress towards global service leadership

Veröffentlicht 1997

B2B seller competence : construct development and measurement using a supply chain strategy lens

von Rosenzweig, Eve D.
Veröffentlicht in Journal of operations management (2007)

Common method bias in regression models with linear, quadratic, and interaction effects

von Siemsen, Enno
Veröffentlicht in Organizational research methods (2010)

Special issue on designing and managing service operations

Veröffentlicht 2003

The right path to SCM-CRM integration

von Mason, Charlotte H.
Veröffentlicht in Gupta, Jatinder N. Handbook of research on enterprise systems (2009)

New service development competence and performance: an empirical investigation in retail banking

von Menor, Larry J.
Veröffentlicht in Production and operations management (2008)

New service development competence in retail banking: construct development and measurement validation

von Menor, Larry J.
Veröffentlicht in Journal of operations management (2007)

Achieving competitive capabilities in e-service

von Oliveira, Pedro
Veröffentlicht in Technological forecasting & social change (2002)

Incentives that induce task-related effort, helping, and knowledge sharing in workgroups

von Siemsen, Enno
Veröffentlicht in Management science (2007)

The myth of the dragon : operations management in today's China

von Flynn, Barbara Bechler
Veröffentlicht in Business horizons (2007)

How motivation, opportunity, and ability drive knowledge sharing : the constraining-factor model

von Siemsen, Enno
Veröffentlicht in Journal of operations management (2008)

Safety hazard and time to recall : the role of recall strategy, product defect type, and supply chain player in the US toy industry

von Hora, Manpreet
Veröffentlicht in Journal of operations management (2011)

Experience, service operations strategy, and services as destinations: foundations and exploratory investigation

von Voss, Chris
Veröffentlicht in Production and operations management (2008)

Antecedents and consequences of combinative competitive capabilities in manufacturing

von Liu, Nan Chris
Veröffentlicht in International journal of operations & production management (2011)