Relational consequences of perceived deception in online shopping : the moderating roles of type of product, consumer’s attitude toward the internet and consumer’s demographics...

von Román, Sergio
Veröffentlicht in Journal of business ethics (2010)

Function para butacas

von Roman, Sergio
Veröffentlicht 1972

Ethics in personal selling and sales management

von Román, Sergio
Veröffentlicht in Sales management (2011)

Salesperson's listening in buyer-seller service relationships

von Román, Sergio
Veröffentlicht in The service industries journal (2014)

The influence of sales force technology use on outcome performance

von Román, Sergio
Veröffentlicht in The journal of business & industrial marketing (2015)

Antecedents and consequences of adaptive selling confidence and behavior : a dyadic analysis of salespeople and their customers

von Román, Sergio
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2010)

The perceptions of consumers regarding online retailers' ethics and their relationship with consumers' general internet expertise and word of mouth : a preliminary analysis

von Román, Sergio
Veröffentlicht in Journal of business ethics (2008)

The influence of consumers' cognitive and psychographic traits on perceived deception : a comparison between online and offline retailing contexts

von Riquelme, Isabel P.
Veröffentlicht in Journal of business ethics (2014)

Measuring e-service quality in the context of service sites

von Fernández Sabiote, Estela
Veröffentlicht in International journal of electronic marketing and retailing (2012)

Adding clicks to bricks : a study of the consequences on customer loyalty in a service context

von Fernández-Sabiote, Estela
Veröffentlicht in Electronic commerce research and applications (2012)

The influence of social regard on the customer–service firm relationship : the moderating role of length of relationship

von Sabiote, Estela Fernández
Veröffentlicht in Journal of business and psychology (2009)

Changes in sales call frequency: a longitudinal examination of the consequences in the supplier-customer relationship

von Román, Sergio
Veröffentlicht in Industrial marketing management (2008)

Is the influence of privacy and security on online trust the same for all type of consumers?

von Riquelme, Isabel P.
Veröffentlicht in Electronic markets (2014)

Personal determinants of online shopping frustration and its influence on consumers' positive word of mouth

von Román, Sergio
Veröffentlicht in Journal of electronic commerce research (2014)

Does the hierarchical position of the buyer make a difference? : the influence of perceived adaptive selling on customer satisfaction and loyalty in a business-to-business contex...

von Román, Sergio
Veröffentlicht in The journal of business & industrial marketing (2014)

Comparing the life-cycles of service sales between buyers and sellers in business relationships through a teleological lens

von Rodríguez, Rocío
Veröffentlicht in International journal of business excellence (2018)

Bartleby, el escribiente : a partir del relato de Herman Melville

von Munuera, José Luis
Veröffentlicht 2021

Consumers' perceptions of online and offline retailer deception : a moderated mediation analysis

von Riquelme, Isabel P.
Veröffentlicht in Journal of interactive marketing (2016)

Determinants of consumer attributions of corporate social responsibility

von Marín, Longinos
Veröffentlicht in Journal of business ethics (2016)

Perceived deception in online consumer reviews : antecedents, consequences, and moderators

von Román, Sergio
Veröffentlicht in Marketing in a digital world (2019)