Mal-processes : explicitly modelling the deviant

von Sundaram, David
Veröffentlicht in Enterprise and organizational modeling and simulation (2010)

Information intensive systems : enabler or inhibitor of sustained knowledge capacity

von Rohde, Max Erik
Veröffentlicht in European Conference on Knowledge Management (12 : 2011 : Passau) Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2 (2011)