Black Kirby presents: in search of the motherboxx connection : exhibition catalog

von Robinson, Stacey
Veröffentlicht 2013

Shopping, gambling or shambling? : penny auctions

von Robinson, Stacey G.
Veröffentlicht in Journal of business research (2013)

Customer delight and work engagement

von Barnes, Donald C.
Veröffentlicht in The journal of services marketing (2014)

Worth waiting for : increasing satisfaction by making consumers wait

von Giebelhausen, Michael D.
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2011)

Less of this one? I'll take it : new insights on the influence of shelf-based scarcity

von Robinson, Stacey G.
Veröffentlicht in International journal of research in marketing (2016)

Touch versus tech : when technology functions as a barrier or a benefit to service encounters

Veröffentlicht in Journal of marketing (2014)

One firm’s loss is another’s gain : capitalizing on other firms’ service failures

Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2015)

Opportunities and challenges of using biometrics for business : developing a research agenda

von De Keyser, Arne
Veröffentlicht in Journal of business research (2021)

Using an old dog for new tricks : a regulatory focus perspective on consumer acceptance of RFID applications

Veröffentlicht in Journal of service research (2014)

Frontline encounters of the AI kind : an evolved service encounter framework

von Robinson, Stacey
Veröffentlicht in Journal of business research (2020)