Second special issue on quality management in healthcare

Veröffentlicht 2011

Special issue on quality management in healthcare

Veröffentlicht 2010

Relative effectiveness of the Malcolm Baldrige National Quality Award categories

von Peng, Xianghui
Veröffentlicht in International journal of production research (2015)

Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions

von Qin, Hong
Veröffentlicht in Quality management journal (2008)

Introduction to the special issue on quality management in healthcare

von Prybutok, Victor R.
Veröffentlicht in Quality management journal (2010)

Effects of human agent service quality in an instant messaging decision support system on the customer's trust building

von Han, Bo
Veröffentlicht in International journal of services and standards (2012)

Introduction to the second special issue on quality management in healthcare

von Prybutok, Victor R.
Veröffentlicht in Quality management journal (2011)

Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants

von Qin, Hong
Veröffentlicht in International journal of quality and service sciences (2009)

A quantitative model for patient behavioral decisions in the urgent care industry

von Qin, Hong
Veröffentlicht in Socio-economic planning sciences (2013)

Towards developing a business performance management model using causal latent semantic analysis

von Hossain, Muhammad Muazzem
Veröffentlicht in International journal of business performance management (2016)

SNSQUAL : a social networking site quality model

von Phillips, Brandon
Veröffentlicht in Quality management journal (2016)

An empirical investigation of the Malcolm Baldridge National Quality Award framework using causal latent semantic analysis

von Hossain, Muhammad Muazzem
Veröffentlicht in International journal of business excellence (2014)

Quantitative comparison of measurements of urgent care service quality

von Qin, Hong
Veröffentlicht in Health marketing quarterly (-2016)

Relative contributions of product quality and service quality in the automobile industry

von Xu, Lu
Veröffentlicht in Quality management journal (2017)

Assessing the effectiveness of the Malcolm Baldrige National Quality Award model with municipal government

von Prybutok, Victor
Veröffentlicht in Socio-economic planning sciences (2011)

A green experience with eco-friendly cars : a young consumer electric vehicle rental behavioral model

von Gulzari, Adeela
Veröffentlicht in Journal of retailing and consumer services (2022)

Consumer acceptance of RFID technology : an exploratory study

von Hossain, Muhammad Muazzem
Veröffentlicht in Institute of Electrical and Electronics Engineers IEEE transactions on engineering management (2008)

Group inference : a silent voice for the buyer's decision-making

von Boomme, Kittipong
Veröffentlicht in Journal of decision systems (2016)

Qualitative investigation of the role of quality in online community support for people living with HIV and AIDS

von Gadgil, Guruprasad
Veröffentlicht in Quality management journal (2018)

Determinants of task performance in a visual decision-making process

von Phillips, Brandon Kyle
Veröffentlicht in Journal of decision systems (2014)