When does ISO 9000 lead to improvements?

von Poksinska, Bozena
Veröffentlicht in International journal of productivity and quality management (2010)

Lean in healthcare from employees' perspectives

von Drotz, Erik
Veröffentlicht in Journal of health organization and management (2014)

Using anchoring vignettes to study quality management across cultures

von Wangwacharakul, Promporn
Veröffentlicht in International journal of quality and service sciences (2017)

Measuring quality in elderly care : possibilities and limitations of the vignette method

von Poksinska, Bozena Bonnie
Veröffentlicht in Total quality management & business excellence (2017)

The daily work of Lean leaders : lessons from manufacturing and healthcare

von Poksinska, Bozena
Veröffentlicht in Total quality management & business excellence (2013)

Practise what you preach : quality of education in education on quality

von Langstrand, Jostein
Veröffentlicht in Total quality management & business excellence (-2015)

Co-creation and learning in health-care service development

Veröffentlicht in Journal of service management (2012)

The role of customers in the development of public organizations

von Engström, Jon
Veröffentlicht in Sustainable development in organizations (2015)

Quality improvement activities in Swedish industry : drivers, approaches, and outcomes

Veröffentlicht in International journal of quality and service sciences (2010)

Solicited diaries as a means of involving patients in development of healthcare services

Veröffentlicht in International journal of quality and service sciences (2011)