Process performance improvement in justice organizations : pitfalls of performance measurement

von Pekkanen, Petra
Veröffentlicht in International journal of production economics (2013)

Developing a service offering for a logistical service provider : case of local food supply chain

von Martikainen, Antti
Veröffentlicht in International journal of production economics (2014)

Analysing courts as a professional service operations management environment

von Pekkanen, Petra
Veröffentlicht in International journal of services and operations management (2018)

What causes prolonged lead-times in courts of law?

von Pekkanen, Petra
Veröffentlicht in Rapid modelling for increasing competitiveness (2009)

Building integration skills in supply chain and operations management study programs

von Pekkanen, Petra
Veröffentlicht in International journal of production economics (2020)

Applying the operations management approach to reduce process delays in justice courts

Veröffentlicht in International journal of business excellence (2013)

Innovations on European caseflow management in courts

Veröffentlicht 2018