Influence of empathy on hotel guests' emotional service experience

von Umasuthan, Hamsanandini
Veröffentlicht in The journal of services marketing (2017)

Interface effects of online media on tourists' attitude changes

von Park, Oun-Joung
Veröffentlicht in Tourism management perspectives (2019)

Collaboration between CVB and local community in destination marketing : CVB executives' perspective

von Park, Oun Joung
Veröffentlicht in Journal of hospitality & leisure marketing (2008)

What makes tourists feel negatively about tourism destinations? : application of hybrid text mining methodology to smart destination management

von Kim, Kun
Veröffentlicht in Technological forecasting & social change (2017)