Innovation management

von Ottenbacher, Michael
Veröffentlicht in Jones, Peter Handbook of hospitality operations and IT (2008)

Employee management and innovation

von Ottenbacher, Michael
Veröffentlicht in Handbook of hospitality human resources management (2008)

Resource allocation decisions and organizational structure

von Harrington, Robert J.
Veröffentlicht in Handbook of hospitality strategic management (2008)

Strategic management : an analysis of its representation and focus in recent hospitality research

von Harrington, Robert J.
Veröffentlicht in International journal of contemporary hospitality management (2011)

Markenwert aus der Sicht der Gastronomie

von Harrington, Robert J.
Veröffentlicht in Mit der Marke zum Erfolg (2011)

Institutional, cultural and contextual factors : potential drivers of the culinary innovation process

von Ottenbacher, Michael C.
Veröffentlicht in Tourism and hospitality research (2009)

A case study of a culinary tourism campaign in Germany : implications for strategy making and successful implementation

von Ottenbacher, Michael C.
Veröffentlicht in Journal of hospitality & tourism research (2013)

New service development of entrepreneurial innovations in the IT sector : identifying levers for success

von Ottenbacher, Michael C.
Veröffentlicht in The international journal of entrepreneurship and innovation (2008)

Strategies for achieving success for innovative versus incremental new services

von Ottenbacher, Michael C.
Veröffentlicht in The journal of services marketing (2010)

Defining the hospitality discipline : a discussion of pedagogical and research implications

von Ottenbacher, Michael
Veröffentlicht in Journal of hospitality & tourism research (2009)

The impact of transformational, transactional and non-leadership styles on employee job satisfaction in the German hospitality industry

von Rothfelder, Kathrin
Veröffentlicht in Tourism and hospitality research (2012)

QSR brand value : marketing mix dimensions among McDonald's, KFC, Burger King, Subway and Starbucks

von Harrington, Robert J.
Veröffentlicht in International journal of contemporary hospitality management (2017)

Change and strategic decision-making in the context of hospitality service organizations

von Harrington, Robert J.
Veröffentlicht in Change Management (2011)

Strategic management research in hospitality and tourism : past, present and future

Veröffentlicht in International journal of contemporary hospitality management (2014)

The impact of price-based and new product promiotions on fast food restaurant sales and stock prices

von Mathe-Soulek, Kimberly
Veröffentlicht in Journal of food products marketing (2016)

Sustainability criteria for tourism attractions : a case study of Germany

von Ottenbacher, Michael C.
Veröffentlicht in Sustainable development ; Volume 3 (2018)

Generation Y consumers : key restaurant attributes affecting positive and negative experiences

Veröffentlicht in Journal of hospitality & tourism research (2012)

The different effects of dis-satisfier, satisfier and delighter attributes : implications for Oktoberfest and beer festivals

von Harrington, Robert J.
Veröffentlicht in Tourism management perspectives (2017)

Interpreting relationships among Oktoberfest tourists' experiences and perceived value, overall satisfaction and loyalty behaviors for better marketing strategy decisions

von Harrington, Robert J.
Veröffentlicht in The Routledge handbook of tourism experience management and marketing (2020)

Complaint management in hospitality organizations : the role of empowerment and other service recovery attributes impacting loyalty and satisfaction

von Ogbeide, Godwin-Charles A.
Veröffentlicht in Tourism and hospitality research (2017)