The uneasy alliance of organisational culture and equal opportunities for ethnic minority groups : a British example

von Ogbonna, Emmanuel
Veröffentlicht in Human resource management journal (2019)

Service work and service workers : exploring the dynamics of front-line service encounters

von Ogbonna, Emmanuel
Veröffentlicht in Reassessing the employment relationship (2011)

Organisational culture and commitment : a study of an Indian software organisation

von Mathew, Jossy
Veröffentlicht in The international journal of human resource management (2009)

Equality, diversity and disadvantage in employment

Veröffentlicht 2001

Organizational cultural perpetuation : a case study of an English premier league football club

von Ogbonna, Emmanuel
Veröffentlicht in British journal of management (2014)

The adoption of information technology in a mature British family firm

von Ogbonna, Emmanuel
Veröffentlicht in Culturally-sensitive models of family business in Anglo region (2008)

The dynamics underlying service firm-customer relationships : insights from a study of English Premier League soccer fans

von Harris, Lloyd C.
Veröffentlicht in Journal of service research (2008)

Ethnic gatekeeping on the shopfloor : a study of bases, motives and approaches

von Harris, Lloyd C.
Veröffentlicht in Work, employment & society (2016)

Antecedents and consequences of management-espoused organizational cultural control

von Harris, Lloyd C.
Veröffentlicht in Journal of business research (2011)

Subcultural tensions in managing organisational culture : a study of an English Premier League football organisation

von Ogbonna, Emmanuel
Veröffentlicht in Human resource management journal (2015)

Initiating strategic planning

von Harris, Lloyd C.
Veröffentlicht in Marketing strategy ; Vol. 2: Marketing strategy processes and tools (2009)

Hiding customer complaints : studying the motivations and forms of service employees' complaint concealment behaviours

von Harris, Lloyd C.
Veröffentlicht in British journal of management (2010)

Forms of employee negative word-of-mouth : a study of front-line workers

von Harris, Lloyd C.
Veröffentlicht in Employee relations (2013)

Service sabotage: the dark side of service dynamics

von Harris, Lloyd C.
Veröffentlicht in Business horizons (2009)

Motives for service sabotage : an empirical study of front-line workers

von Harris, Lloyd C.
Veröffentlicht in The service industries journal (2012)

Culture, employee work outcomes and performance : an empirical analysis of Indian software firms

von Mathew, Jossy
Veröffentlicht in Journal of world business (2012)

Africa's big men : predatory state-society relations in Africa

Veröffentlicht 2018