Premium customers' perception of firms' customer relationship management segmentation, identity strategies and their satisfaction

von Wali, Andy Fred
Veröffentlicht in International journal of markets and business systems (2016)

Emotional intelligence and marketing effectiveness

von Nwokah, N. Gladson
Veröffentlicht in Marketing intelligence & planning (2009)

Understanding customers' expectations for delivering satisfactory and competitive services experience

von Wali, Andy Fred
Veröffentlicht in International journal of electronic marketing and retailing (2018)

Aviation customers' journey, who case? : managing customer experiences with customer relationship management strategy ; insight into Nigerian customers' perspectives

von Wali, Andy Fred
Veröffentlicht in Journal of global scholars of marketing science (2017)

Distribution justice and customer post-complaint behaviour of fast food industry in Rivers State, Nigeria

von Ogonu, Gibson Chituru
Veröffentlicht in Inventi impact: service sector (2019)