Customer related knowledge utilisation in the collaborative relationships of professional service organisation

von Nätti, Satu
Veröffentlicht 2005

What prevents effective utilisation of customer knowledge in professional B-to-B services? : an empirical study

von Nätti, Satu
Veröffentlicht in The service industries journal (2008)

The evolution of market orientation in Finnish retail banking : from regulation to value creation

von Nätti, Satu
Veröffentlicht in Management & organizational history (2016)

Barriers to blockchain adoption : empirical observations from securities services value network

von Komulainen, Ruey
Veröffentlicht in Journal of business research (2023)

Obstacles to upgrading customer value-in use in retail banking

von Lähteenmaki, Ilkka
Veröffentlicht in The international journal of bank marketing (2013)

Key account management in business-to-business expert organisations : an exploratory study on the implementation process

von Nätti, Satu
Veröffentlicht in The service industries journal (2012)

Knowledge sharing within and between communities of practice in a knowledge intensive organization

von Lämsä, Tuija
Veröffentlicht in Handbook of research on communities of practice for organizational management and networking (2011)

The influence of internal communities of practice on customer perceived value in professional service relationships

von Nätti, Satu
Veröffentlicht in The service industries journal (2007)

Orchestrator types, roles and capabilities : a framework for innovation networks

von Hurmelinna-Laukkanen, Pia
Veröffentlicht in Industrial marketing management (2018)

Branding activities of a micro industrial services company

von Sandbacka, Jenny
Veröffentlicht in The journal of services marketing (2013)

Crisis communication in key account relationships

von Nätti, Satu
Veröffentlicht in Corporate communications (2014)

Institutional logics as inhibitors or levers? : the case of mobile payment in Finland

von Riikkinen, Mikko
Veröffentlicht in Marketing and mobile financial services (2019)

Implementing modularization in professional services : the influence of varied knowledge environments

von Nätti, Satu
Veröffentlicht in Knowledge and process management (-2017)

Formation of strategic networks under high uncertainty of a megaproject

von Jussila, Anssi
Veröffentlicht in The journal of business & industrial marketing (2016)

Digitalization-enabled evolution of customer value creation : an executive view in financial services

von Lähteenmäki, Ilkka
Veröffentlicht in Journal of business research (2022)

Orchestrating for lead user involvement in innovation networks

von Hurmelinna-Laukkanen, Pia
Veröffentlicht in Technovation (2021)

Coordination in innovation-generating business networks : the case of Finnish Mobile TV development

von Ritala, Paavo
Veröffentlicht in The journal of business & industrial marketing (2012)

Developing identity of conscientious business-to-business organizations through integrative leadership

von Keränen, Anne
Veröffentlicht in Industrial marketing management (2023)

Intradepartmental faculty mentoring in teaching marketing

Veröffentlicht in Journal of marketing education (2012)

The intermediate role in value co-creation within a triadic business service relationship

Veröffentlicht in Industrial marketing management (2014)