Measuring service quality in retail loyalty programmes (LPSQual) : implications for retailers' retention strategies

von Nor Asiah Omar
Veröffentlicht in International journal of retail & distribution management (2011)

Predictors and outcomes of sport event experiential value : insights from Formula One Petronas Malaysia

von Musa, Rosidah
Veröffentlicht in International journal of management and marketing research (2013)

University quality and emotional attachment of undergraduate students in a private higher education in Malaysia : the mediating role of total experience

von Abdullah, Aznur Hajar
Veröffentlicht in International journal of social economics (2015)

Application of importance-performance analysis (IPA) to formulate customer satisfaction strategies in the direct sales industry in Malaysia

Veröffentlicht in Business strategy series (2010)

Examining market accessibility of Malaysia's Harumanis mango in Japan : challenges and potentials

Veröffentlicht in Business strategy series (2010)