Domestic tourist satisfaction in a Colonial Hotel and its implications for management : the case of Bandarawela Hotel, Sri Lanka

von Herath, Hanshika Madushani
Veröffentlicht in Managerial strategies and solutions for business success in Asia (2017)

Hospitality beyond the commercial domain : a triadic conceptualisation of hospitality in tourism from a host-guest encounter perspective

von Munasinghe, Sarath
Veröffentlicht in International journal of hospitality management (2022)