The neglect of service science in the operations management field

von Metters, Richard
Veröffentlicht in Handbook of service science ; [Vol. 1] (2010)

Successful service operations management

Veröffentlicht 2006

Successful Service Operations Management

Veröffentlicht 2006

Gender and operations management

von Metters, Richard
Veröffentlicht in Cross cultural & strategic management (2017)

Successful service operations management

Veröffentlicht 2006

Quantifying the bullwhip effect in supply chains

von Metters, Richard
Veröffentlicht in Supply chain management ; Vol. 1: Operational integration (2008)

Special issue on service strategy and technology application

Veröffentlicht 2004

A master production scheduling procedure for stochastic demand and rolling planning horizons

von Vargas, Vicente
Veröffentlicht in International journal of production economics (2011)

Adapting operations to new information technology : a failed "internet of things" application

von Ketzenberg, Michael E.
Veröffentlicht in Omega (2020)

Cultural research in the production and operations management field

von Metters, Richard
Veröffentlicht 2019

A more profitable approach to product returns

von Abbey, James
Veröffentlicht in Massachusetts Institute of Technology MIT sloan management review (2019)

Changing a leopard's spots : a new research direction for organizational culture in the operations management field

von Marshall, Donna
Veröffentlicht in Production and operations management (2016)

Successful service operations management

von Metters, Richard
Veröffentlicht 2003

Correlation when data are missing

Veröffentlicht in Operational Research Society Journal of the Operational Research Society (2010)

The "Killer Application" of revenue management : Harrah's Cherokee Casino & Hotel

Veröffentlicht in Interfaces (2008)

Service delivery to moving demand points using mobile servers

Veröffentlicht in International journal of production economics (2015)

The value of information for managing retail inventory remotely

Veröffentlicht in Production and operations management (2013)

Research opportunities in service process design

Veröffentlicht in Operations management ; I, Vol. 2: Design of operations systems (2006)