How knowledge management processes can create and capture value for firms?

von Martelo-Landroguez, Silvia
Veröffentlicht in Knowledge management research & practice (2016)

Managing knowledge to create customer service value

von Martelo-Landroguez, Silvia
Veröffentlicht in Journal of service theory and practice (2016)

Linking knowledge corridors to customer value through knowledge processes

von Martelo-Landroguez, Silvia
Veröffentlicht in Journal of knowledge management (2014)

The cycle of customer value : a model integrating customer and firm perspectives

von Martelo-Landroguez, Silvia
Veröffentlicht in Journal of business economics and management (2015)

Creating dynamic capabilities to increase customer value

von Martelo Landroguez, Silvia
Veröffentlicht in Management decision (2011)

Fostering a relationship learning context as a driver of green innovation performance and green customer capital

von Albort-Morant, Gema
Veröffentlicht in Sustainability in innovation and entrepreneurship (2017)

Links between entrepreneurial culture, innovation, and performance : the moderating role of family firms

von Leal-Rodríguez, Antonio L.
Veröffentlicht in International entrepreneurship and management journal (2017)

Absorptive capacity and value in the banking industry : a multiple mediation model

von Cepeda-Carrion, Ignacio
Veröffentlicht in Journal of business research (2016)

Critical processes of knowledge management : an approach toward the creation of customer value

von Cepeda-Carrion, Ignacio
Veröffentlicht in European research on management and business economics (-2017)