Applying process mining to the emergency department

Veröffentlicht in Encyclopedia of business analytics and optimization ; Vol. 1: A - Cu (2014)

Measuring e-insurance in Greece : the case of public insurance funds

Veröffentlicht in Panepistēmio (Piräus) Spudai / University of Piraeus (2009)

Evaluating websites and web services : interdisciplinary perspectives on user satisfaction

Veröffentlicht 2014

Interdisciplinary perspectives on operations management and service evaluation

Veröffentlicht 2021