Low-cost carriers in Oceania, Pacific : challenges and opportunities

von Taumoepeau, Semisi
Veröffentlicht in Journal of air transport management (2017)

Consequences of empowerment among restaurant servers : helping behaviors and average check size

von Kim, Peter Beomcheol
Veröffentlicht in Management decision (2013)

Barriers and challenges in the application of Six Sigma in the hospitality industry : some observations and findings

Veröffentlicht in The international journal of productivity and performance management (2013)