The interactive effect of Gestalt situations and arousal seeking tendency on customers' emotional responses: matching color and music to specific servicescapes

von Lin, Ingrid Y.
Veröffentlicht in The journal of services marketing (2010)

The combined effect of color and music on customer satisfaction in hotel bars

von Lin, Ingrid Y.
Veröffentlicht in Journal of hospitality marketing & management (2010)

Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience

von Lin, Ingrid Y.
Veröffentlicht in The journal of services marketing (2016)

Servicescape moderation on personality traits, emotions, satisfaction, and behaviors

von Lin, Ingrid Y.
Veröffentlicht in International journal of hospitality management (2012)

The servicescape

von Namasivayam, Karthik
Veröffentlicht in Jones, Peter Handbook of hospitality operations and IT (2008)

Understanding restaurant tipping systems : a human resources perspective

von Lin, Ingrid Y.
Veröffentlicht in International journal of contemporary hospitality management (2011)

Restaurant servicescape, service encounter, and perceived congruency on customers' emotions and satisfaction

von Lin, Ingrid Y.
Veröffentlicht in Journal of hospitality marketing & management (2010)

The value of service robots from the hotel guest's perspective : a mixed-method approach

von Lin, Ingrid Y.
Veröffentlicht in International journal of hospitality management (2021)