When do employees speak up for their customers? : a model of voice in a customer service context

von Lam, Chak Fu
Veröffentlicht in Personnel psychology (2014)

Leader-member exchange and guanxi are not the same : differential impact of dyadic relationships on fit perceptions, helping behavior, and turnover intention

von Zhang, Long
Veröffentlicht in The international journal of human resource management (2017)

Too much of a good thing : curvilinear effect of positive affect on proactive behaviors

von Lam, Chak Fu
Veröffentlicht in Journal of organizational behavior (2014)

Engagement and human thriving : complementary perspectives on energy and connections to work

von Spreitzer, Gretchen M.
Veröffentlicht in Work engagement (2010)

It's the little things that matter : an examination of knowledge workers' energy management

von Fritz, Charlotte
Veröffentlicht in Academy of Management Academy of Management perspectives (2011)

Building a sustainable model of human energy in organizations : exploring the critical role of resources

von Quinn, Ryan W.
Veröffentlicht in Academy of Management Annals (2012)

Human energy in organizations : implications for POS from six interdisciplinary streams

von Spreitzer, Gretchen M.
Veröffentlicht in The Oxford handbook of positive organizational scholarship (2012)

Shooting from the hip : a habit perspective of voice

von Lam, Chak Fu
Veröffentlicht in Academy of Management The Academy of Management review (2018)

The impact of feedback frequency on learning and task performance : challenging the "more is better" assumption

Veröffentlicht in Organizational behavior and human decision processes (2011)

Exploring the interpersonal determinants of job embeddedness and voluntary turnover : a conservation of resources perspective

von Zhang, Long
Veröffentlicht in Human resource management journal (2019)