Measuring e-service quality for online travel agencies

von Tsang, Nelson Kee Fu
Veröffentlicht in Journal of travel and tourism marketing (2010)

Building up Personas by Clustering Behavior Motivation from Extreme Users

von Xin, Xin
Veröffentlicht in DUXU (11. : 2022 : Online) Design, user experience, and usability ; Part 1: UX research, design, and assessment (2022)