Investigating relationships between organisational commitment, employee empowerment, customer intelligence and Customer Relationship Performance among small service firms

von Suntornpithug, Nichaya
Veröffentlicht in International journal of services technology and management (2010)

Labor negotiations, misperceptions, and repeated prisoner's dilemma : a simulation

von Haber, Lawrence J.
Veröffentlicht in Journal of collective negotiations (2010)

Labor negotiations, misperceptions, and repeated prisoner's dilemma : some extensions and afterthoughts

Veröffentlicht in Journal of collective negotiations (2008)