Employing effective leadership in a crisis : a case study of Malden Mills, corporate reputation, and the limits of socially responsible public relations

von Nelson, Richard Alan
Veröffentlicht in Facets of corporate identity, communication, and reputation (2008)

Public relations and reputation management in a crisis situation : how Denny’s Restaurants reinvigorated the firm’s corporate identity

von Kanso, Ali M.
Veröffentlicht in The handbook of crisis communication (2010)