Organizational citizenship behaviour and employee performance : a moderating effect of work status in restaurant employees

von Cho, Seonghee
Veröffentlicht in Journal of hospitality & tourism research (2008)

Recognizing the emotional element in service excellence

von Johanson, Misty M.
Veröffentlicht in The Cornell School of hotel administration handbook of applied hospitality strategy (2010)

Recognizing the emotional element in service excellence

von Johanson, Misty M.
Veröffentlicht in Cornell hospitality quarterly (2008)

Advancing a model of dining

von Roberts, Chris
Veröffentlicht in Journal of hospitality & tourism research (2018)

Contributions toward a theory of lodging

von Roberts, Chris
Veröffentlicht in Journal of hospitality & tourism research (2018)

Employees intent to leave : a comparison of determinants of intent to leave versus intent to stay

von Cho, Seonghee
Veröffentlicht in International journal of hospitality management (2009)

Food and beverage levels during the 2008-2010 economic downturn in clubs

von Ferreira, Raymond R.
Veröffentlicht in International journal of contemporary hospitality management (2012)